Troubleshooting App Errors

If you encounter any difficulty with the Script app, consider these suggestions. Please contact our Support team if the problem persists

 

Log out and Log back in:

Tap the menu button and scroll down to "Logout."

 

Update the app:
Making sure your app is up to date helps eliminate any compatibility issues. The simplest way to update your app is to completely delete your app and then reinstall it from the app store.
IOS App Download
Android App Download

 

Try the Web Version

If you are having trouble with the IOS or Android app, try using the web version as it is always up to date. Sign in at: parents.scriptapp.com 

 

Contact Support
If you are still experiencing difficulty we would love to help! Send us an email to support@scriptapp.com or give us a call at 1 (888) 607-2747.